Congratulations and welcome to NobleHour! This guide provides assistance to you, the Administrative team, on completing common NobleHour tasks. NobleHour will help administrators mobilize and organize their Members, and connect them to opportunities that make a difference in the community. 

As an Administrator you are responsible for managing and approving content, Groups, Members, and hours. You'll also be able to measure your Impact using our robust reports. 

Here are some some key terms that will help administrators understand NobleHour's goal of building engaged Members while making our communities a better place. 

Community = A NobleHour Community is a customizable portal for managing and measuring engagement and collaboration. A Community is a place to share your impact, promote public outreach, and manage resources.

Learn More: Introduction to a Community

Groups = Groups are created inside Communities for hour tracking and reporting purposes and to segment Members. Your Members are required to submit hours into at least one Group so administrators can see and report on their engagement. 

Learn More: Introduction to Groups

Organizations = A free portal for your Community Partners. With an Organization your community partners can manage their content and members, and share their opportunities to local volunteers. 

Learn More: Introduction to Organizations

Opportunities = An opportunity is a listing that Members can sign up for and track hours with. An opportunity allows Members to find the best outlets to share their time and talents, and connects them to organizations doing great work. 

Learn More: Introduction to Opportunities

Members = A Member is an individual who has registered an account with NobleHour. Your Members are the ones you have invited or have joined your Community. Members can: 

  • Find Opportunities
  • Log Hours and Measure Their Noble Impact
  • Join Groups, Opportunities, Organizations, and Communities
  • Add and Contribute Content

Keep Reading: NobleHour Glossary

1. Community Overview 

Your Community will be the central location for managing and measuring the engagement and volunteerism of your members. You'll be able to highlight service opportunities, compile impact reports, manage content and communicate with your members. Watch our quick overview video and get started! 

2. Creating Groups

Groups are a key building block of NobleHour - they are created within Communities to segment members (e.g., within a course, program, department, etc.) for reporting and communication purposes.

Once you've set up your Groups you can start inviting your members to join. You can even delegate admin privileges to someone else so they can manage the Group. 

When your Members add hours they will contribute their hours to one or more of your Groups so you can report on their impact and volunteerism.

Create a Group

  1. Select My Network (logo in the top left corner)
  2. Select your Community.
  3. Select the Groups tab. 
  4. Select Create a Group in green.

3. Adding Opportunities

Hosting an event and need volunteers? An opportunity is a listing that helps Members find the best outlets to share their time and talents, and connects them to organizations doing great work. Think of Opportunities as advertisements for volunteers, interns, employees, and more! 

Add an Opportunity:

  1. Select + Add located in the top right menu bar
  2. Select Opportunity
  3. Complete the Opportunity form. Be sure to upload an image and select a host for your opportunity. The host will be your organization.
  4. Click Submit when you are finished. You'll see a green success message.

4. Moderate and Manage

Community Moderation will provide administrators access to approve or deny content and hours. In addition, manage content (opportunities, news, assets) and connections (role request and Groups). 

To Access: 

  1. Select My Network (logo in the top left corner)
  2. Select your Community
  3. Select the Community Manager (hamburger icon) and then select Moderation

5. Community Administration

Community Administration is where administrators can manage members, edit community settings, and access reports. 

To Access: 

  1. Select My Network (logo in the top left corner)
  2. Select your Community
  3. Select the Community Manager and then select Administration

6. Community Administrator Reports

Quickly measure the impact your members are making in the Community or see who is meeting targets by utilizing our Reports. Learn more about our Community Administrator Reports here.

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